Help Center
Find answers to common questions and learn how to get the most out of ReleaseLoop
Troubleshooting
Troubleshooting Common Issues Can t Log In Check that you re using the correct email address. Try the Forgot Password link to reset your password. Clear your browser cache and cookies. Try a different browser. Invitation Link Not Working Make sure you ve created an account first. The link may have expired—ask your workspace owner to send a [ ]
FAQ – Common Questions
Frequently Asked Questions Account Billing Can I try ReleaseLoop before paying? Yes! The Artist plan is completely free with 1 active release. Can I cancel my subscription? Yes, you can cancel anytime from Settings → Billing. Do you offer refunds? Contact support within 14 days of purchase for a full refund. What happens to [ ]
Keyboard Shortcuts
Keyboard Shortcuts Speed up your workflow with these keyboard shortcuts. Global Shortcuts ⌘K / Ctrl+K: Open command palette. Escape: Close dialogs and modals. Navigation G then D: Go to Dashboard. G then R: Go to Releases. G then A: Go to Artists. G then C: Go to Contacts. G then T: Go to Templates. G [ ]
Workspaces
Understanding Workspaces Workspaces are the top-level containers in ReleaseLoop. Each workspace has its own releases, artists, contacts, and team members. When to Use Multiple Workspaces Separate labels If you run multiple labels or imprints Client work If you manage releases for different clients who shouldn t see each other s data Personal vs. Professional [ ]
Dashboard Overview
Your Dashboard The Dashboard is your home base—a snapshot of what needs attention across all your releases. What You ll See Release Overview Quick stats: Total releases, Releases by status (Draft, Scheduled, Released, Archived), Upcoming releases. Upcoming Tasks Tasks due soon across all releases, helping you prioritize your day. Recent Activity A feed of recent changes: [ ]
Searching and Navigation
Finding What You Need ReleaseLoop includes powerful search to help you quickly find releases, artists, contacts, and navigate the app. Command Palette Press ⌘K (Mac) or Ctrl+K (Windows) to open the command palette. Search releases by title or artist, search artists by name, search contacts by name or company, quickly navigate to any page, create [ ]
Google Drive Integration
Connecting Google Drive Link your Google Drive to browse and access release folders directly in ReleaseLoop—no need to re-upload files you already have organized. Setting Up the Connection Go to Settings → Integrations Click Connect Google Drive Sign in with your Google account Grant ReleaseLoop permission to access your files Only workspace owners can connect [ ]
Settings and Preferences
Workspace Settings Configure your workspace and manage your account from the Settings page. General Settings View your Workspace Name and Workspace ID (technical ID for support purposes). Team Management From Settings → Team: View all workspace members, Change member roles, Remove members, Send and manage invitations, Copy invitation links for pending invites. Notification Preferences From [ ]
Billing and Plans
Plans and Pricing ReleaseLoop offers four plans to fit different needs and budgets. Artist (Free) 1 Active Release, Basic Task Management, Track Asset Management, 25 Contacts, 25MB File Uploads Solo ($29/month or $290/year) Unlimited Releases, Marketing Calendar, Budget Tracking, Custom Templates, 100 Contacts, 100MB File Uploads Team ($49/month or $490/year) Most Popular Everything [ ]
Calendar Overview
The Calendar The global Calendar gives you a bird s-eye view of all releases and marketing activities across your workspace. What You ll See Release dates Marked prominently so you never miss a launch Task due dates Keep track of upcoming deadlines Marketing activities See your promotional schedule at a glance Calendar Views Switch [ ]
Templates
Task Templates Templates save you time by pre-defining the tasks for your releases. Create once, reuse forever. Available on Solo plan and above. Using Templates When creating a new release, select a template to automatically generate tasks. You can also apply a template to an existing release from the Tasks tab. Creating a Template Go [ ]
Notifications
Staying in the Loop ReleaseLoop keeps you informed about important updates through notifications. Notification Types Task Assigned When someone assigns you a task Task Due Soon Reminder when a task is approaching its due date Task Overdue Alert when a task is past due Comment Added When someone comments on a [ ]
Team Collaboration
Working with Your Team ReleaseLoop makes it easy to collaborate with your team. Invite members, assign tasks, and keep everyone in the loop. Inviting Team Members Go to Settings → Team Click Invite Member Enter their email address and select their role Click Send Invite Team Roles Admin Full access to all features including [ ]
Financial Tracking
Release Financials Track the money side of your releases with budgets, expenses, and revenue tracking. Available on Solo plan and above. Setting a Budget Open a release and go to the Financials tab Click the settings icon Set your Total Budget and choose your Currency Recording Expenses Track every cost: Click Add Expense and enter [ ]
Marketing Calendar
Marketing Planner Plan your promotional activities with a calendar that syncs to your release date. Available on Solo plan and above. How It Works Marketing activities are scheduled relative to your release date using offset days: -14 days = Two weeks before, -7 days = One week before, 0 days = Release day, +7 days [ ]
Asset Management
Managing Release Assets Keep all your release files organized in one place. ReleaseLoop supports artwork, audio files, and documents. Uploading Assets Open a release and go to the Assets tab Click Upload Asset Drag and drop a file, click to browse, or paste an external URL The asset type is auto-detected (image, audio, or document) [ ]
Contacts and CRM
Industry Contact Management ReleaseLoop includes a purpose-built CRM for the music industry. Track playlist curators, press contacts, sync agents, distributors, and more. Adding Contacts Navigate to Contacts from the sidebar Click Add Contact Fill in their details: Name and company, Role and category, Contact information, Social links, Genres and platforms they work with, Notes Contact [ ]
Managing Artists
Artist Management The Artists section is your roster. Each artist profile stores contact info, social links, and connects to their releases. Adding an Artist Go to Artists from the sidebar Click Add Artist Search by name or paste a Spotify URL to auto-populate details Fill in additional information: Legal name, Contact email and phone, Role, [ ]
Managing Tasks and Phases
Tasks and Phases ReleaseLoop organizes your release workflow into phases, each containing specific tasks. This structure helps you stay on track and ensures nothing falls through the cracks. The Five Phases Pre-production Recording, mixing, mastering, and preparing your release Distribution Setting up your distributor, scheduling delivery, and metadata Marketing Promotional activities, content [ ]
Creating Your First Release
Creating a Release Releases are the core of ReleaseLoop. Each release represents a single, EP, album, or any music project you re working on. How to Create a Release Navigate to Releases from the sidebar Click the New Release button Fill in the release details: Title, Artist, Release Type (Single, EP, Album, or Compilation), Release Date, [ ]
Getting Started with ReleaseLoop
Welcome to ReleaseLoop ReleaseLoop is a comprehensive music release management platform designed for independent artists, managers, and record labels. It brings together everything you need to plan, execute, and track your music releases in one place. What You Can Do with ReleaseLoop Manage Releases Track every release from concept to completion with customizable workflows [ ]