Contacts

Contacts and CRM

Last updated December 23, 2025

Industry Contact Management

ReleaseLoop includes a purpose-built CRM for the music industry. Track playlist curators, press contacts, sync agents, distributors, and more.

Adding Contacts

  1. Navigate to Contacts from the sidebar
  2. Click Add Contact
  3. Fill in their details: Name and company, Role and category, Contact information, Social links, Genres and platforms they work with, Notes

Contact Categories

  • Curator – Playlist curators on streaming platforms
  • Press – Journalists, bloggers, music publications
  • Distributor – Distribution partners and contacts
  • Sync – Sync licensing agents and music supervisors
  • Promoter – Radio promoters, venue bookers, event organizers
  • Collaborator – Other artists, producers, songwriters

Relationship Status

Track relationship health: New, Warm, Strong, or Cold.

Logging Interactions

Keep a record of every touchpoint: Open a contact’s detail page, click Log Interaction, select the type (Pitch, Follow-up, Meeting, Call, Email, Coverage), set the outcome (Pending, Success, Declined, No Response), and add notes.

Success Metrics

Each contact page shows stats including total interactions and success rate.

Still need help?

Can't find what you're looking for? Our support team is here to help.